Cancellation & Refund Policy

Order can be cancelled before the shipment. Once order get cancelled amount will be refunded for ‘prepaid orders’.

Once the Material is inspected (virtually or Physically) and despatched from the factory customer cannot cancel it in any condition.

Cancelation Criteria

• Incorrect or Incomplete information regarding Customer’s address (Street number, Landmark etc.) etc.
• In case of wrong product price or specification mentioned in Informeka.com
• Unavailability of products – in exceptional cases, if a product runs “out of stock” with the vendor, the product will be cancelled.
• If the area falls under “Non Serviceable zone” or “out of delivery area” by our Logistic Courier Partner even after placing the order in that case order can be cancelled.
• Suspected fraudulent information.

Refunds

• Once the order gets cancelled, amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order.
• Credit/Debit Card/Net Banking/Wallets – 5-7 business days
• If transaction is done by through NEFT and Cheque then customer need to share below mentioned details at our Email Id support@indiantradebird.com from registered e-mail id.
  • 1. Account number
  • 2. Account Holder name
  • 3. IFSC Code
  • 4. Order No
  • 5. Order Name
• After receiving the required information for refund, refund will be processed in 7 business days and same will reflect in your account in another 2-7 business days after deduction of transportation/cancellation charges.